Technical Support Agent Interview Questions

437 technical support agent interview questions shared by candidates

Really, about one job-related question. Interviewer handed me an Android handset and said to show her how I could change the home screen's wallpaper. Mostly, the single question that was repeated various times in various ways was, "Do you understand that your on-time attendance on your scheduled days is required?" Another question was "How many days per month do you think it is OK to fail to show up for your shift?"
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Technical Support Agent

Interviewed at Alorica

3
Nov 3, 2015

Really, about one job-related question. Interviewer handed me an Android handset and said to show her how I could change the home screen's wallpaper. Mostly, the single question that was repeated various times in various ways was, "Do you understand that your on-time attendance on your scheduled days is required?" Another question was "How many days per month do you think it is OK to fail to show up for your shift?"

The personality questionnaire will be the hardest part, as you must answer the strict questions to qualify. Like what you would do in some situations or how you generally act. The real interview is very basic interview and is more open ended.
avatar

Technical Support Agent

Interviewed at Alorica

3
Sep 18, 2014

The personality questionnaire will be the hardest part, as you must answer the strict questions to qualify. Like what you would do in some situations or how you generally act. The real interview is very basic interview and is more open ended.

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