What would you do with an angry customer?
Technical Support Agent Interview Questions
437 technical support agent interview questions shared by candidates
How do you handle daily stress
What are your strengts and weaknesses
previous experience
To breakup the monotony of the interview, and to review your probing skills. You had to figure out what item in a grocery store the interviewer was thinking of by asking a maximum of 10 questions.
Tell us something about yourself
how long would you work in this company
A customer requests a refund, but our guidelines say that a refund is not possible for this situation. How would you respond?
Have you ever made a big mistake at work? What happened and what would you do differently if you were in a similar situation today?
Describe a time when you didn’t meet a customers expectations, what happened and how did you learn from it?
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