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Technical Services Analyst Interview Questions

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Telephone interview: 1. how does the internet work 2. how does encryption work 3. what is the OSI model Group interview / individual interview: Speak up in the group interview, work as a team but show you can take charge as well. Unless you studied network engineering at university, you will probably fail the technical interview. The questions are very in depth and you can't bs your way out. They interviewed 20 people (4 groups of 5 people) for 1 position. They invited a lot of people for the interview which would definitely fail the technical interview simply because it wasn't part of the syllabus of their degree. Not sure why they didn't just invite network/telecommunications majors to the interview.
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APJC (Australia) Cisco Services Lab Operations (Intern) – Services

Interviewed at Cisco

4.1★
Oct 2, 2014

Telephone interview: 1. how does the internet work 2. how does encryption work 3. what is the OSI model Group interview / individual interview: Speak up in the group interview, work as a team but show you can take charge as well. Unless you studied network engineering at university, you will probably fail the technical interview. The questions are very in depth and you can't bs your way out. They interviewed 20 people (4 groups of 5 people) for 1 position. They invited a lot of people for the interview which would definitely fail the technical interview simply because it wasn't part of the syllabus of their degree. Not sure why they didn't just invite network/telecommunications majors to the interview.

Group exercise: Similar to the Balloon debate. 9 survivors stranded in Alaska after plane crash, we were given profiles for each person with things like age, job, family, health conditions and, current state i.e injured, unconscious, stable etc. A helicopter could come every 24 hours and take a maximum of 3 people. We had to discuss and come to an agreement on who would go on the 1st heli, who on the 2nd and who on the 3rd.
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Customer Services Manager

Interviewed at Tesco

3.8★
Jan 12, 2017

Group exercise: Similar to the Balloon debate. 9 survivors stranded in Alaska after plane crash, we were given profiles for each person with things like age, job, family, health conditions and, current state i.e injured, unconscious, stable etc. A helicopter could come every 24 hours and take a maximum of 3 people. We had to discuss and come to an agreement on who would go on the 1st heli, who on the 2nd and who on the 3rd.

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