Ich wurde gefragt, ob ich ITIL-Kenntnisse und eventuell eine Zertifizierung habe?
Technical Service Interview Questions
709 technical service interview questions shared by candidates
How I handle disgruntled customers
How do you enable WiFi on your device?
Something related to your hobbies and interest
Describe a situation where you had to handle an angry customer.
A customer came home from work and noticed that his WiFi is not working on his phone or iPad. He does not know when the internet went out. What would you say?
Just asked me about availability and if I had a car and if I’ve worked customer service before
How would you deal with a frustrated examiner?
Related to networking, vmware, windows etc. The HR and interviewers were very helpful. The interview happened in multiple rounds with 3 technical rounds. Post the technical there were 2 managerial rounds. It was a good experience.
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