They asked what i would tell a customer what they would do if they had interrupted internet service.
Technical Customer Support Interview Questions
424 technical customer support interview questions shared by candidates
How many days is it ok to take leave without letting manager know, other than official leaves?
Where do you see yourself in next five more years
What is the difference? Between good and exceptional customer service.
Favorite app on your phone and why?
Tell me about a time where I went above the call of duty to wow a customer.
Had a technical interview with the team manager as well as one of the technical support consultants about my knowledge on how to troubleshoot certain issues and how to work with different software
No surprisingly difficult interview questions were asked. However, the most unexpected question was 'how do you remove applications from your computer? what steps do you use?'. It seemed like such a rudimentary process that I was surprised by the question.
Why to opt for support inspite the post grad project was in development.
Outside of work, what are some of my passions.
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