Asked a series of simple linux questions.
Technical Customer Support Interview Questions
424 technical customer support interview questions shared by candidates
Nothing was asked normal conversation about my work experience.
Tell me about your previous work experience.
Tell me about a situation where you had to deal with an unexpected problem.
How do you deal with stress?
I was repeatedly asked technical questions despite the job not requiring me to be technical. The managers clearly doubted my ability to do the job solely because I was not technical, despite having experience in managing technical staff before. Had I known they really wanted an engineer, I would not have wasted 5 hours of my time.
What do you find to be the most challenging in customer support?
Generic questions about past experience
When stuck on a complex issue, how do you determine when it is time to ask for assistance or escalate the issue to another team?
Values Assessment Session Tell me a situation when you took a constructive feedback and how you received it
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