What did you do in your past working experience when you encountered something you did not know?
Technical Customer Support Interview Questions
424 technical customer support interview questions shared by candidates
Technical: Q: How would you switch from the old HR softwares to new ones for the entire company?
Tell me a time when you had to assist an angry customer.
I did not have a question asked because no one called me for my scheduled phone interview.
Can you tell me about a time when you dealt with a difficult customer> How did you handle it?
About customer service mostly. Previous jobs. What is do in certain scenarios.
Can you walk me through your background and experience?
If you have a difficult customer, how will you handle this situation?
What is your biggest weakness in a customer service role?
Some technical questions, compensation expectancy, customer related questions etc
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