Q: Tell me about a time when you handled a difficult customer?
Technical Customer Service Interview Questions
236 technical customer service interview questions shared by candidates
Q1 They asked me about the project i did in college Q2 Then worst experience as a customer Q3 Then what is cloud computing to a laymen Q4 Then one commitment which u promise but did not fulfill ?
What is a time that you had a difficult customer and how did you solve this problem.
Describe a time where you delt with a difficult customer and how you resolved their issue? Describe a time that the company changed a policy you didn't agree with and how you responded? Describe a time you received feedback from a supervisor you didn't agree with and how you handled it.
When you faced tricky customers, how did you handle it ?
How I would resolve conflict between co-workers.
How did handle a conflict at work? How do you remain calm in stressful situation at work?
Why would you be a great fit?
Basic professional background questions. Most of the interview was an assessment of skills based on a mock customer service phone call and e-mail. I had to edit a logo in Adobe Fireworks and do some MS Excel formulations.
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