Q. For the technical round a document having snippets of code from C# were shown and I was asked to interpret the code. Q. A Screen shot of webpage was shown and I was asked to find inconsistencies and explain the data flow in business and technical terms.
Have you ever worked with a ticketing system. LOL
When you are available
General questions, questions about resume, behavioral questions like what would be your areas of improvement if I spoke to people who worked with you/supervised you.
Q. Someone calls in advising their screen wont come on. What would do you to diagnose and help them? My reply would be power cable, vga cable. HDMI. Screen resolution etc etc. This is a basic question but cover all scenarios briefly. Q2. Someone calls in and tells you they cannot print. There were questions about sound of youtube not working on a works PC...now think about the fault but also user privilege as nobody should be able to log on to youtube! There were no questions about active directory, which i could have answered, but they simply went for really easy ones. Let's be honest IT Helpdesk 1st line is pretty easy if you have been using/fixing pc's before.
What RAND studies have you found interesting?
What do you know about blackberry?
cuantos datos en base de datos has manejado?en megas,teras, numero de filas
The interview was very informative. Basic questions regarding the job nature. Some questions about my previous experience.
What are your strengths and weaknesses?
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