Tech Support Engineer Interview Questions

316 tech support engineer interview questions shared by candidates

Stage 2: Technical Interview 1 SQL - DDL, DML, and most questions related to Unix commands. To explain the commands. Then a few questions related to service now were also asked. What do you know about service now, and what are some advantages of using the ServiceNow platform? I was asked for a detailed description of my project that was mentioned in the resume. Lastly, a scenario-based question was asked when I have to deal with a troubled client. And how I would react in such a scenario. And what I would do then. Also asked regarding plans to give CAD and CSA certification.
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Tech Support Engineer

Interviewed at ServiceNow

4.1
May 7, 2024

Stage 2: Technical Interview 1 SQL - DDL, DML, and most questions related to Unix commands. To explain the commands. Then a few questions related to service now were also asked. What do you know about service now, and what are some advantages of using the ServiceNow platform? I was asked for a detailed description of my project that was mentioned in the resume. Lastly, a scenario-based question was asked when I have to deal with a troubled client. And how I would react in such a scenario. And what I would do then. Also asked regarding plans to give CAD and CSA certification.

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