1. If you had to attend 5000 calls in a week (5 days) from customers, how many associates would you require? 2. Difference between customer centricity and customer obsession 3. Details about all internships/projects/work exp 4. Principles of Leadership by Amazon 5. If 2 associates in your team are in a relationship and it is affecting the business, how will you react? 6. How will you encourage your team to come to office on 26th January, when it's a holiday 7. Draft a customer order confirmation mail. 8. Tell a situation when you handled data or did data analysis 9. Tell a situation when you lead a team 10. Tell a situation when you saved money 11. Your understanding of the role