How you motivate team
Supporto Manager Interview Questions
2,696 supporto manager interview questions shared by candidates
No difficult questions. Questions are basically situations and how you would solve them.
The ease of the questions was unexpected.
General competency Qs applicable to the role
The engineering teams hate customer service (that's a direct quote), so how will you win them over?
Role play - based around a customer experience
One question they asked me was about how I approach problem-solving in challenging situations, which gave me the chance to share real examples from my experience
Questions about a business case
Mostly situational questions about customer handling
Give an example of a time where you gave above and beyond customer service to an external customer or an employee.
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