What is a time you had to assist someone with a technical product?
Supporto Client Interview Questions
1,813 supporto client interview questions shared by candidates
- Knowledge of Yext - Behavioural questions - Client relations questions with commonly occurring scenarios: "What would you do/day if a client asked/said X?" - Written and verbal test/interview with the same type of questions
If you were to be a manager for this team, what is your management style?
I was asked several times what the job description of the position I was applying for was.
How did you handle a difficult interaction with a customer?
Describe the process you would use to help a customer whose food hasn't been delivered and it is now 30 minutes after the estimated delivery time.
Hardest technical issue you solved. Metrics at prev call centers
Why u want to work at spectrum? How will working at this job benefit you? How would u describe customer service? One strength great for this position? Tell me a time you went above a customers expectations? LOTS OF STAR QUESTIONS. Then do u have our current internet service? What’s the different cords? Do u know what’s an Ethernet cord? What does it do? What’s a modem and router do? Do u know what the blinking lights represent? What would u do if u had difficulties connecting to WiFi?
Why I wanted to work for MEDITECH, why I wanted to leave my current company, why I felt I was a good fit for the position.
Tell me a time when you had to handle an upset customer, and what did you do?
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