Support Specialist Interview Questions

13,839 support specialist interview questions shared by candidates

A lot of customer service related questions (Difficult customer, what are your ideas of improving our product, examples of bad customer service and what would you improve etc.) No technical questions (apart from what is API and have you ever used it?).
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Customer Support Specialist EMEA

Interviewed at Float

4.4
Jan 3, 2022

A lot of customer service related questions (Difficult customer, what are your ideas of improving our product, examples of bad customer service and what would you improve etc.) No technical questions (apart from what is API and have you ever used it?).

What do you expect from the future? What is your background? Can you tell us 3 stregths and 3 weakness that you have? What is your level with Linux? How much time would you need to master your new duties?
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Systems Support/Technical Operations Specialist (TOPS)

Interviewed at Interactive Brokers

3.4
Jun 9, 2021

What do you expect from the future? What is your background? Can you tell us 3 stregths and 3 weakness that you have? What is your level with Linux? How much time would you need to master your new duties?

Q: Where do you see yourself in 5 years? Q: What item am I thinking of (this is the part where you play '20 questions', although you get less than 20 questions) Q: What do you know about the company? Q: What kinds of things do you do to keep up with current technology innovations?
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Technical Support Specialist

Interviewed at HCSS

4.2
Sep 27, 2021

Q: Where do you see yourself in 5 years? Q: What item am I thinking of (this is the part where you play '20 questions', although you get less than 20 questions) Q: What do you know about the company? Q: What kinds of things do you do to keep up with current technology innovations?

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