They will ask you to do a scenario run to see how you handle situations and how you would troubleshoot the issues
Support Representatives Work At Home Interview Questions
710 support representatives work at home interview questions shared by candidates
Where do you see yourself in 5 years and 10 years? How has your education and work history helped you for this job? Prepare youself with the STAR method of behavioral questions such as, Tell me of a time you had to deal with an irate customer, tell me of a time you worked under pressure.
General Questions: "how did you hear about this position." and asked questions based off your resume.
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Are you comfortable typing in a fast-paced chat room environment to get the answers you need?
Why u what to work for sitel? Why do u handle irate customer ? why is best customer services ? have u worked from home before ? open USATODAY and YOUTUBE let me know the weather and four ingredients ? r u comfortable using chat while on call ? r u comfortable in sales, any shift , any day ?
Do you live in Michigan?
Tell me about a time where you have had to handle a difficult customer in the past.
Why you want to work from home
Explain a bad work experience you dealt with.
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