What are ways that you managed to de-escalate an angry customer?
Support Representative Interview Questions
5,770 support representative interview questions shared by candidates
Tell me about yourself Are you willing to relocate
Give an example of a time you had to deal with a difficult customer. What was the situation and how did you deal with it?
Where do you see yourself in 5 years?
Do you have experience using Oracle?
What did you do when you were leading in the military and the morale of the team was low?
About customer support role how to handle customer and why you want to switch to finance sector.
What is one time you had to deal with a difficult customer?
Prepare and perform a presentation on the person you have just met next to you
I answered their questions but also asked them good questions and insisted on meeting the team
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