Describe your customer support experience
Support Representative Interview Questions
5,768 support representative interview questions shared by candidates
What would you do if you get 250 tickets
Why Uber?
Role play: Customer complaining Internet is not working. How would you handle that. What questions would you ask them to find out the root cause.
how would you handle a angry customer with a technical issue
Asked me to go through my resume which I did. The recruiter was attentive and asked some questions and for clarification on some items. He sound interested but not that much, he took some time to explain the whole process. A couple of days later, I received an email saying I wasn't retained for the next step of the process. Very clear process and effective. They didn't kept me waiting for weeks, I appreciated.
The most unexpected question was: What I know about the platinum service?
Why Bloomberg, what's Bloomberg's products about, why this role, history of learning Japanese.
What do you know about Bloomberg?
Tell me about a time when you dealt with an irate customer.
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