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Support Representative Interview Questions

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5,772 support representative interview questions shared by candidates

Because this was a temporary position and they knew I had no previous telecom experience, I was not asked difficult questions. I was mainly helping with data entry. They wanted to know my availability and if I was eligible to work in the US.
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Temporary Partner Support Representative

Interviewed at Intelisys

3.3★
Sep 11, 2014

Because this was a temporary position and they knew I had no previous telecom experience, I was not asked difficult questions. I was mainly helping with data entry. They wanted to know my availability and if I was eligible to work in the US.

Brain teasers: 1) there are 9 spherical balls and one weighs more than the rest. You have a balance scale and two tries. How do you find out which ball weighs the most? 2) It is dark and you are to choose 1 sock at random. There are 20 black and 20 blue socks. What is the least amount of socks you can pick at random to be guaranteed a matching pair? 3)Your internet is not working. What do you do?
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Client Support Representative

Interviewed at SS&C Advent

3.6★
Oct 4, 2014

Brain teasers: 1) there are 9 spherical balls and one weighs more than the rest. You have a balance scale and two tries. How do you find out which ball weighs the most? 2) It is dark and you are to choose 1 sock at random. There are 20 black and 20 blue socks. What is the least amount of socks you can pick at random to be guaranteed a matching pair? 3)Your internet is not working. What do you do?

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