The interviewer asked me questions about my iPhone how to troubleshoot my iPhone and other questions about my iPhone because I will be working for apple.
Support Representative Interview Questions
5,772 support representative interview questions shared by candidates
Are you available to work holidays?
Role playing: Customer having issue with the app.
This company discriminates against people who have a disability.
Name a time you had to resolve an issue?
Most difficult question was what was what is the difference between IMAP and POP email. The question was mainly in regards to which is better and how they affect mobile devices.
How to handle an irate customer.
The questions were easy, but just repeating.
Tell me about a time you had a memorable service experience.
What do you do when you don't know the answer?
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