Tell me about your previous experence.
Support Representative Interview Questions
5,772 support representative interview questions shared by candidates
How would you assist an angry customer?
general HR interview
Basic troubleshooting How to office products questions Basic networking and server admin questions VoIP support experience
How do you define YOUR personal values?
What motivates you?
What makes you get up every morning ? How well do you know Windows operating environments ? What are your strengths in IT Support and why ?
What I think Customer Service is and why I think it’s important.
If you were given several tasks for the day, but upon reviewing them you realize you wouldn't be able to complete them all by the end of your shift, what would you do?
There was no difficulty. It was actually surprising that they are a minimum requirement facility because they hire as fast as they terminate and people leave because it is a difficult job that is rarely rewarding. (When management changes stats knowing there is a network being rebuilt and many things that the agent can not control. Be prepared to handle difficult people and situations.
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