They asked if I'd ever had to explain technical information to someone at a higher position to me.
Support Representative Interview Questions
5,771 support representative interview questions shared by candidates
How would you promote other services? How would you handle an upset customer?
Do you like sports? We are all big sports nuts here.
Please tell me about your recent job.
"Please give an example of when you were able to successfully up-sell a product or service."
What was the hardest situation?
2 interviewers asked customer service scenarios, what would you do if a customer wanted you to do something against company policy
Are you willing to work nights?
Do you understand this is a sales position- not actual tech support?
Tell me about a time you had to sway someone's opinion to match your own?
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