Talk about a time you got the team to buy in to a new process
Support Representative Interview Questions
5,768 support representative interview questions shared by candidates
name a time when you had confilict with a customer
Do I have prior experience in working one on one with clients?
What I knew about the company?
Expect textbook questions about the internet and how it works. They will ask about a specific VOIP system (What is PBX)
Tell me about yourself?
What do you do if your's laptop graphic card is not working.
How do you manage people.
My past or current job. But not in detail (like why you left the job)
Tell me about a time you had to deal with an angry customer.
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