How would you prioritize the urgent tasks
Support Representative Interview Questions
5,770 support representative interview questions shared by candidates
They gave me a test with two scenario questions. No heads up on it, I had no idea what to answer. One of them was "You got hired at a coffee enterprise shop . Mr. Smith (a potential customer) asked how to make coffee. How do you respond?"
Only thing I was asked is what position I was supposed to be interviewed for and my name.
What does customer service mean to you? What are the key traits needed for a role to be successful in customer service industry?
Why do you want to work here?
They asked if I'd be looking for Full time or Part time.
If I could pass a background and drug screening.
Where do you see yourself in 5 years' time?
What makes you stand out for other agents?
Expectations on company and behavior questions
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