Talked quite a bit about ownership of issue resolution, which seemed like a high priority for CSRs. Seemed like a good quality and expectation for their employees.
Support Manager Interview Questions
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Mainly they have asked about process like ITIL
What is your plan for this position
Where do you see yourself in 5 years?
Tell me about the strengths and concerns you have about the job posting
Tell me about the highlights of your resume.
Tell me something I don’t know but will find interesting
What are your career aspirations.
If you could be a fictional character, who would you be?
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