tell me about yourself, what was the hardest project etc.
Support Manager Interview Questions
2,695 support manager interview questions shared by candidates
They asked me to do some troubleshooting as an exercise.
Describe a time when you had to de-escalate a hot customer.
- how do you use grep (linux command) to avoid looking for a specific word while analyzing log files - how do you see the TCP handshake signals (SYN, ACK, etc) being dropped in a wireshark package
How do you see yourself fitting the team and what strengths can you bring
How would you handle a situation related to diversity and inclusion?
Mostly situational questions about customer handling
Questions about a business case
Tell me about a time you went above the call of duty to get a task done?
Depends on the position applied
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