It was a STAR interview
Support Manager Interview Questions
2,695 support manager interview questions shared by candidates
Why Amazon?
Lots of "example of a time you did x" questions.
There is a situation with a angry customer about a returned item and he/she didn't have a receipt how would you handle the situation?
What is your availability
Basted on STAR model where I have to provide coding details on ur past exp and ppl mgmt skills and process u built
I walked into a trap about my management ability ie. I explained my strengths in such a way it looked like a weakness. I spent a few minutes having to backtrack.
Tell me why you are qualified for this job.
When is one time that you went above and beyond for a customer?
Tell me about yourself, what do you thing are the challenges you will face in this role
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