They asked me various simple psuedo codes,networking basics,questions specific to your branch and a project management question
Support Engineer Interview Questions
22,053 support engineer interview questions shared by candidates
if the team required to get a number of 200 ticket/month and we only achieved 150 and the manager told you to generate the remaining 50 as a dummy tickets . what will you do?
Differences between Hub and a switch.
They asked questions about my experience, work flow, background, technical knowledge and processes.
What would be the steps if you couldn't reach www.google.com on a pc.
PIM functionality in details
1)He asked me what is the difference between :hkey_local_machine vs hkey_current_user 2)He also gave me this quiz (maybe he thought that this company is like Google...): You have a 3 and a 5 litre water container, each container has no markings except for that which gives you it's total volume. You also have a running tap. You must use the containers and the tap in such away as to exactly measure out 4 litter of water. How is this done?
There should be a phone interview first or face to face. Technical evaluations may be good for people just getting out of school, most of us seasoned engineers don't memorize things like subnetting. We have resources to find that information. Example subnet calculator
Do I need future sponsorship?
What have you done recently to improve your technical support skills?
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