Support Engineer Interview Questions

22,049 support engineer interview questions shared by candidates

What is a VLAN and why is it used, what are the advantages and challenges. What is STP. Describe a time where you helped a peer who was struggling, what did you do to help and what was the outcome. What are some Linux Directories and their uses. Describe everything you know about the DHCP process. Group Policy fails on a client, how would you troubleshoot this. Describe your most technically challenging issue and how you solved it. What is the difference between a switch and a router. Name some TCP and UDP ports/uses. What is the OSI model and why is it used.
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IT Support Engineer

Interviewed at Amazon

3.5
Feb 6, 2018

What is a VLAN and why is it used, what are the advantages and challenges. What is STP. Describe a time where you helped a peer who was struggling, what did you do to help and what was the outcome. What are some Linux Directories and their uses. Describe everything you know about the DHCP process. Group Policy fails on a client, how would you troubleshoot this. Describe your most technically challenging issue and how you solved it. What is the difference between a switch and a router. Name some TCP and UDP ports/uses. What is the OSI model and why is it used.

Why are you a good fit for this role? How do you work in a team? Give an example How do you handle multiple deadlines? What is your GPA and when are you graduating? What is your Visa status and would you need sponsorship at anytime? When would you be able to start the job?
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Applications Support Engineer Intern

Interviewed at MathWorks

4.3
Feb 9, 2016

Why are you a good fit for this role? How do you work in a team? Give an example How do you handle multiple deadlines? What is your GPA and when are you graduating? What is your Visa status and would you need sponsorship at anytime? When would you be able to start the job?

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