Support Engineer Interview Questions

22,053 support engineer interview questions shared by candidates

Nothing difficult or unexpected -- gloves are off and everything is fair game during an interview, for this type of position, when the qualifications and experience required are so diverse. However, I do not like the improv approach to troubleshooting questions during and interview. If the problem written down and is not subject to change on the fly, because it is developing as the interviewee is asking questions, it may be a good tool for assessing a candidates competency.
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Technical Support Engineer

Interviewed at VMware

4.4
Dec 14, 2012

Nothing difficult or unexpected -- gloves are off and everything is fair game during an interview, for this type of position, when the qualifications and experience required are so diverse. However, I do not like the improv approach to troubleshooting questions during and interview. If the problem written down and is not subject to change on the fly, because it is developing as the interviewee is asking questions, it may be a good tool for assessing a candidates competency.

A question that I have seen several times with regard to Palantir: You have an array of integers where each integer has a duplicate somewhere in the array, apart from one. How would you find the non-duplicated integer? How many times would you need to iterate through the array given your solution (didn't need to know Big O notation)?
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Product Support Engineer

Interviewed at Palantir Technologies

3.7
Mar 24, 2014

A question that I have seen several times with regard to Palantir: You have an array of integers where each integer has a duplicate somewhere in the array, apart from one. How would you find the non-duplicated integer? How many times would you need to iterate through the array given your solution (didn't need to know Big O notation)?

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