Tell me about your weaknesses.
Support Consultant Interview Questions
742 support consultant interview questions shared by candidates
What are your career/development goals?
Give an example of a problem you have had to solve in a previous job
All the typical questions that you will expect
During the second interview: Can you tell me about a situation you took responsibility for a mistake done by one of your teammates?
How would you deal with Customer who had a bad experience with Rogers agent before?
What is the Internet?
Can you please share about yourself, about high school, after high school and how you felt about that time
Techincal questions as per you CV and your area of work toughness level - 3 out of 5
Usual questions of past experience, have you dealt with difficult customers, give an example of a technical issue and the process you follow. The written test questions : What is the role of a treasurer? What is a cash pool? Definition of SLA , HTTP, HTML ? Difference between HTTP and HTTPS ? Name 3 common web protocols used by UK banks . How would you handle a issue you cannot resolve? What are you 3 strengths and weaknesses ? What do you think are important qualities for a good customer service role?
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