How many clients or customers have you been in contact with in one day and how do you organize what is high priority and low priority?
Support Client Interview Questions
1,813 support client interview questions shared by candidates
Why Accenture?
Any experience with heated customers and what did you do?
Questions were among the expected: Tell me about a time you made a mistake. Why did you study in your field of study? How does this position fit in with your future aspirations?
Can you a recall a time when you let your stress get the best of you at work, and what did you do to fix it?
Tell me about a time you helped turn around an escalated client.
Where do you see yourself in 5 years?
Why do I want to work for the company, Two top skills for the position, Explain how to laundry to someone for the first time
Give me a time where you dealt with an irate customer.
CCNA questions. Behavioural questions. linux, What are problems you found with AWS? Can you explain the DNS system? How to deal with an angry customer Have trained any of you fellow students or coworkers any time? What is most difficult course you have taken so far? How did you managed with it? 1. common ports 2. active directory 3. IPsec 4. DHCP 5. DNS HTTP codes 404, 403, 200 How DNS work How DHCP work Network troubleshooting commands 1. Difference between DNS and IP? 2. Private IP vs Public IP? 3. Cloud v Vitualization 4. How to handle problems like CPU is 100% occupied or the computer is slow what are the possible problems? what is difference between TCP and UDP. give a application example for each.
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