The most important question was: Was there a problematic situation which had a negative impact to clients which you resolved with your initiative? How did you solve it?
Support Analyst Interview Questions
5,374 support analyst interview questions shared by candidates
why zycus?
Why into bpo What is bpo
Questions are more focus on if hard skill is match with the position.
How would you handle a customer who reaches out for support right as you are clocking off for the day and nobody else is around to assist them.
general questions about customer service and few questions about my previous work experience
Explain difficult or emergency incident you encountered.
How would you describe your Linux abilities?
Analysing a dataset Drawing an ER diagram
what would you do if the internet stopped working on your computer?
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