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Support Analyst Interview Questions
5,367 support analyst interview questions shared by candidates
Q: How would you describe your troubleshooting process?
What is the square root of Pi?
What are your future career goals.
How do you get 12 hours of work done in a 8 hour day?
Why are manhole covers round?
best dell laptop u have used . What to do if laptop does not boot
Questions were pretty simple. A couple SQL questions and simple support scenarios. My only issue is with the later questions, interviewer seemed to want answers they required you to know how their support system is set up. Using Telnet, knowing what Server command and control they have set up to monitor the system status. Majority of my support work has been dealing with highly protected systems from classified government systems to highly secure cloud-based servers like the Amazon S3 servers. These systems use layers of security to protect them from hacker attacks. The use of scripting protocols and permission levels would be used, instead of the security laden connection tools such as telnet. I explained this to interviewer, which seemed to actually annoy him. He was hard to read. They were having a big support issue, and it looked like he had to take over to solve it. So interview became rushed at the end. The interviewer I met about the SQL questions, was very friendly, and I impressed him very quickly with my SQL and advanced Data Modeling knowledge. He offered my a great compliment that I had the skills they really needed on their team.
There was a few random puzzle questions to see how you think and plan things.
Random shape puzzles questions that had nothing to do with With position . As well as dumb questions like “ do you have a lot of friends?”
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