Have you had an angry customer? How were you able to calm them down?
Service Representative Interview Questions
84,624 service representative interview questions shared by candidates
Why did you leave or plan to leave your current employer?
The written test contained a mathematical question with being short changed and how to deal with a customer that is difficult and has a $100 bill and you can't break it. The written test was timed, I believe you had 15-20 minutes to write down your answers for all 10 questions.
How did you learn French?
How do you handle stressful situations and patients? Do you work well in a very busy environment?
State a situation when you had to share a bad news.
What do you think is an acceptable number of days to miss work in a year? (Hint: this company is big on perfect attendance)
Can you work under deadlines?
"Sell me this pen" - 2nd interview
What is your experience in the role
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