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Service Express Agent Interview Questions
447 service express agent interview questions shared by candidates
How are you beneficial to our company?
Describe a time you had to conform to a procedure I did not agree with?
Tell me about a time type questions. Why do you want to work for state farm. Role Play.
What kind of experience do you have in the automotive field?
Tell me about a time you had to deal with a difficult customer. (Might have been worded differently.)
Tell me about your self
I was asked about a situation of conflict. I was asked to describe the event , what I thought triggered the event, how I resolved the situation and what was the long term outcome of this resolution.
Describe a situation in which you had to (blank). How did you handle it?
During the role play I was the agent and one of the managers was the customer.
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