Signed NDA, however the range of questions were across the board and you will need to be an expert in many areas
Senior Technical Account Manager Interview Questions
267 senior technical account manager interview questions shared by candidates
Phone interviews consisted of plethora of technical questions. Although from being a Enterprise Application Integration background, I was able to answer most of them, They were ranging from SAN/NAS differences, network debugging in LINUX, cases of troubleshooting in a "hybrid cloud" environments, UNIX commands, RAID basics, my previous work experience, my interest in cloud and any personal or professional experience there. Onsite interview were more focused on behavioural and situation based questions. It also involved some technical questions such as SQL/NoSQL, architectural questions, "Tell me about a time" questions, etc.
Please describe your experience in CI/CD.
Interview questions tested problem solving skills. You are either asked a question like tell me about a time …. or how would you handle a situation when …
Q: what is the difference between rdb and nosql. Q: how would you set up a server with db, no downtime, redundant, resilient, multi location, ..etc Q: how will you troubleshoot issues on linux, like network, process..etc Q: lots of S.T.A.R. questions. like tell me a time when you have failed, achieved something more than you think, stressed, ...etc how did you deal with it, what did you do...etc Q: when you enter a domain name into browser , what happens. Q: what is proxy Q: what is the difference proxy and routing Q: how CDN works Q: what is IDS/IPS, which layer in osi does it work? Q: how would you do a sql replication? Q: What is NAT Q: how does load balancer works , which brand would you use, Q: how would you connect to your servers for administration and troubleshooting, linux and windows? Q: what are the differences between windows and linux Q: what is error 500 on a web page.
- Compiled and Interpreted languages - Relational and NoSQL Databases - OLAP and OLTP - CI/CD concept and what is CI - Identity Federation - HTTPS/SSL - CIDR block - Subnet - Machine Learning: supervised and unsupervised learning - CDN
Complicated Customer support and escalation scenarios
All questions related to the 14 leadership principles which you are provided to candidates before the interview.
"How would you respond if an employer asked you to perform task(s) that seemed inappropriate?" Seems like a softball and benign query, but see the question that immediately followed below. He was new at the position of running all the SE's, so he could have been fishing for assistance from a competitor, OR, it was a shrewd combination of questions if you think about.
Lots of Qs about customer service standards, practices and use cases
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