Senior Support Engineer Interview Questions

897 senior support engineer interview questions shared by candidates

I was given a scenario questions for trouble shooting various network connectivity issues and imaging issues. They just wanted to see what trouble shooting attempts I’d make before escalating to their teams- pretty standard stuff.
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Senior Technical Support Engineer

Interviewed at Nicholas

3.3
Mar 18, 2019

I was given a scenario questions for trouble shooting various network connectivity issues and imaging issues. They just wanted to see what trouble shooting attempts I’d make before escalating to their teams- pretty standard stuff.

Setup an Office 365 Hybrid and Prepare On Premise Domain Uninstall Cisco AnyConnect Clients from all Devices in a domain – AD, System Center and Intune all exist in the client environment Create master Windows 10 and Office 365 desktop image with customer specific applications Configure permissions on Azure SQL or On Premise SQL database Migrate WordPress site from GoDaddy to Azure WordPress
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Senior Support & Project Engineer - Server/Workstation/Help Desk TN

Interviewed at Leapfrog Technology Group

3.4
Dec 1, 2021

Setup an Office 365 Hybrid and Prepare On Premise Domain Uninstall Cisco AnyConnect Clients from all Devices in a domain – AD, System Center and Intune all exist in the client environment Create master Windows 10 and Office 365 desktop image with customer specific applications Configure permissions on Azure SQL or On Premise SQL database Migrate WordPress site from GoDaddy to Azure WordPress

- I was sent "homework" :How I would proceed if a case was escalated to me in my first week with error message "internal server error" (it was a specific, but a catch all message). The message could not be found in the error logs by 1 level support.
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Senior Technical Support Engineer

Interviewed at Tableau Software

3.8
Mar 20, 2014

- I was sent "homework" :How I would proceed if a case was escalated to me in my first week with error message "internal server error" (it was a specific, but a catch all message). The message could not be found in the error logs by 1 level support.

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