Experience and how I match to the requirements advertised
Senior Support Engineer Interview Questions
898 senior support engineer interview questions shared by candidates
describe a situation were you were doing wrong and how you related
How to get second files , first filed of a file? How to get the students who got 85 marks in each subject using UNIX? How to add x marks and round off 100 for each subject using UNIX? How to get the server details? What is DNS and which protocol used for ping?
More on Core Java , properties and Product support experience related
They asked for an example of a time where I didn't know the answer to something and I had to research and get back to customer.
Behavioral questions STAR method follows
The questions were mostly behavioral requiring you to describe what you did on certain situations. Of course there were questions which required you to explain why you applied to this role and what makes you special in this role.
Describe a time when you had to explain a technical idea/issue to a non-technical user.
You should know: your Linux Commands AWS and Most Popular Services Networking DNS Client-Server Troubleshooting Network Connectivity
Fundamental concepts related to Salesforce based on the topics you decide
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