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Senior Program Manager Interview Questions

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Paying back to the community by listing questions not seen else where on Glassdoor. All LP questions are listed across multiple sites already. 1. System Design bookseller system like Goodreads, which shows Amazon book reviews on their site (login, registration were out of scope) book search, book details, reading reviews, adding reviews were in-scope 2. Cognitive ability in program management - How would you plan to move 100's of willing and unwilling internal users to a new version of your service. (took 15 mins with various cross questions) 3. Why my service not working ? (technical troubleshooting) (took about 20 mins, went deep into routing algo, to load balancer configuration to identifying specific logs in DNS servers, authoritative name servers, root servers, server logs, LB logs, VIPs)
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Sr. Technical Program Manager

Interviewed at Amazon

3.5★
Oct 12, 2021

Paying back to the community by listing questions not seen else where on Glassdoor. All LP questions are listed across multiple sites already. 1. System Design bookseller system like Goodreads, which shows Amazon book reviews on their site (login, registration were out of scope) book search, book details, reading reviews, adding reviews were in-scope 2. Cognitive ability in program management - How would you plan to move 100's of willing and unwilling internal users to a new version of your service. (took 15 mins with various cross questions) 3. Why my service not working ? (technical troubleshooting) (took about 20 mins, went deep into routing algo, to load balancer configuration to identifying specific logs in DNS servers, authoritative name servers, root servers, server logs, LB logs, VIPs)

Design question Payments Compliance Engine   AWS operates more than 245 countries and territories around the globe. Online payments data is highly regulated by compliance rules enforced by regulations differently in each country. Those regulation vary with different regulations which involves executing different set of processing in order to make payments compliant in certain countries and territories.   Design end to end payments system which could be compliant with different local regulations.   Compliance Rules :   1. Certain payment methods available only in EMEA regions. 2. AWS can only store payment method data short amount of time. 3. A country have a regulation to use only the cards issued in the country and block usage of other cards.     Additional rules :   1. CVV cannot be stored and only available initial charges. 2. Customer needs to provide consent in order AWS to store data. 3. Re-occurring payments 4. End to end encryption.
avatar

Sr. Technical Program Manager

Interviewed at Amazon

3.5★
Oct 13, 2022

Design question Payments Compliance Engine   AWS operates more than 245 countries and territories around the globe. Online payments data is highly regulated by compliance rules enforced by regulations differently in each country. Those regulation vary with different regulations which involves executing different set of processing in order to make payments compliant in certain countries and territories.   Design end to end payments system which could be compliant with different local regulations.   Compliance Rules :   1. Certain payment methods available only in EMEA regions. 2. AWS can only store payment method data short amount of time. 3. A country have a regulation to use only the cards issued in the country and block usage of other cards.     Additional rules :   1. CVV cannot be stored and only available initial charges. 2. Customer needs to provide consent in order AWS to store data. 3. Re-occurring payments 4. End to end encryption.

1. Tell me about a decision for which data and analysis weren’t sufficient to provide the right course and you had to rely on your judgment and instincts. 2. Describe a time when you disagreed with your manager. How did you handle the situation?
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Senior Program Manager

Interviewed at Amazon

3.5★
Jan 26, 2023

1. Tell me about a decision for which data and analysis weren’t sufficient to provide the right course and you had to rely on your judgment and instincts. 2. Describe a time when you disagreed with your manager. How did you handle the situation?

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