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Senior Operations Manager Interview Questions

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1,411 senior operations manager interview questions shared by candidates

All questions are common sense questions and situational, so to say there is one difficult question is kind of useless. The best advice I can give you is to focus on human relations questions not so much on the business technical they will be some but mostly hone in to how you deal with people.
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Senior Manager of Operations

Interviewed at Gulf States Toyota

4.1★
Nov 21, 2013

All questions are common sense questions and situational, so to say there is one difficult question is kind of useless. The best advice I can give you is to focus on human relations questions not so much on the business technical they will be some but mostly hone in to how you deal with people.

Interview with the recruiter was standard for the position. They did ask what my current salary was, which is illegal, but I was ready with how to answer having done research ahead of time. After you get through the recruiter, they send you a list of 10-20 links to learn about the company. I recommend going through those as some articles addressed specifically how they’ve adapted their interview and recruitment to address DEI. Hiring manager asked for elevator pitch off the bat, rest of the interview was conversational. Interview process with the potential colleague was the most challenging, I received a call 5 minutes before hand letting me know I would receive a file to review and have 3 mins to do so and take notes. Interview was focused on all info I gleaned from that file - sample P&L and sample of how they measure guest feedback. Training asked a bunch of questions from a coaching perspective. HRs focus was typical, things like what does work/life mean to me, what values I’m looking for in an employer, etc. Ironically, after all the questions nothing was asked about DEI.
avatar

Senior Manager, Operations

Interviewed at Restaurant Brands International

3.2★
Jun 17, 2022

Interview with the recruiter was standard for the position. They did ask what my current salary was, which is illegal, but I was ready with how to answer having done research ahead of time. After you get through the recruiter, they send you a list of 10-20 links to learn about the company. I recommend going through those as some articles addressed specifically how they’ve adapted their interview and recruitment to address DEI. Hiring manager asked for elevator pitch off the bat, rest of the interview was conversational. Interview process with the potential colleague was the most challenging, I received a call 5 minutes before hand letting me know I would receive a file to review and have 3 mins to do so and take notes. Interview was focused on all info I gleaned from that file - sample P&L and sample of how they measure guest feedback. Training asked a bunch of questions from a coaching perspective. HRs focus was typical, things like what does work/life mean to me, what values I’m looking for in an employer, etc. Ironically, after all the questions nothing was asked about DEI.

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