What do you know about our membership program? Describe a time where you made an mistake and what did you do? Describe a time you were faced with an unsatisfied person and how did you help them? Explain a time where you had to learn how to adapt to something quickly. What would you do if the manager requested for you to organize a rack of fiction books, that you wouldn't be able to finish within your shift? What was the last book you read? What are your favorite book genres?
The most difficult question was what you would do if a customer was angry.
Do you feel comfortable asking for memberships?
Who is your favorite author? Why?
Are you able to balance your main job and still work part time hours?
What is your favorite book? How do you deal with difficult situation?
"How would you sell this book to a customer?"
What was the last book you read?
There weren't really any "unexpected" question it was all very straight forward.
Nothing really out there. How would you handle a rude customer, have you ever had to learn something quickly, etc.
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