I was asked to use the STAR method with this scenario: One of my customers agrees to try one of our new products based on a current promotion and based on the fact that I told him he could return the product for a full refund if it didn't sell for him. I somehow missed a new policy that came out the day before that said he could no longer return the product. He now calls me and he is ticked and wants an explanation. How would you handle this situation?
Tell me about a time where you had to convince a group of people?
Tell me a time when you had plans to do X and at the last minute were asked to rearrange your schedule to meet more pressing needs.
Name a time you used data to accomplish a sales call.
Tell me about a time you had to analyze and apply data.
What separates you from other recent graduates from your school?
Tell me a time when you took on leadership of a project or role?
When was the last time you face constructive criticism and how did you handle it?
Explain a time when you made a mistake
Are you willing to work in the tobacco industry?
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