they asked about a particular time when a customer was dissatisfied and how I handled the situation
Sales Support Representative Interview Questions
261 sales support representative interview questions shared by candidates
Online/multiple
The questions are not difficult by definition. The difficulty comes from figuring out what exactly they want to hear. You might give the perfect answer if it doesn't fit their image of the employee they want you will not make it.
My experience in customer service.
* How do I handle challenges * What sort of marketing activities have I done in the past
Tell me about your background
Tell me about a negative experience you had with a customer and how you responded.
There were no difficult questions. They simply wanted to get to know my personality and tell me about their company and scope of work.
past work experiences
What motivates you?
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