They asked me a question regarding how I would get information from someone if I thought they were being dishonest or not telling me the whole story.
Return Agent Interview Questions
111 return agent interview questions shared by candidates
Basic situational questions
Give an example of a time you had a disagreement with a doctor. What was the situation and how did you handle it? What was the outcome?
No difficult questions. But the second interview was supposed to be 2-3 hours with several people which I thought was excessive for minimum wage and 20 hours per week.
Explain a time when you helped an irate customer and defused the situation. What was the outcome?
Please explain a recent dealing with a unhappy or unsatisfied customer and tell us how you resolved the situation.
Describe a time when you went above and beyond your duties
What would you do if someone started yelling at you because you cannot return a product?
Umm I think, when you had made a mistake/miss-understood a co-worker what happened and what you do?
Why do you want to work here?
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