What are some ways you would save a customer?
Retention Representative Interview Questions
1,294 retention representative interview questions shared by candidates
Any sales experience of any sort
Tell me a little bit about yourself and why you feel HC would be a good fit for you.
How would I handle a cancel call.
How i would be able to jot only show empathy to the customers calling but how i could also persuade to sales.
An example of life o work experience where I have to achieve something.
How well do you know phone systems and answering calls?
How would you handle a difficult customer?
How long do you plan to work for Telus?
Previous experience?
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