They use behaviour-based questions in the in-person interview. They will give you a random question about something that happened in the past and you need to explain how you handled the situation and the conclusion. Also they have a sheet of information to read on a customer scenario and how you would handle that particular scenario.
they but you in situations and then ask you how would you act
Could you tell us a little about your role at your last job?
Q: How do you set goals?
what are my strengths and weaknesses
I honestly cannot remember!
Give an example when you motivated yourself and your team.
What will you do in a situation where your supervisor has asked you to do something wrong?
What considerations were made by oversight when deciding to advance you in your previous workplace?
Describe a situation where you had to make a decision without management consent.
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