they asked pretty general question about how you would deal with customers
Retail Management Interview Questions
544 retail management interview questions shared by candidates
They asked me to sell something that I was wearing or had in my closet.
A sales scenario
Tell me about a time that you didn't meet a goal. Tell me about a time you were in a team and how you functioned within that team. Sell something to me (positive attributes, negative attributes, how to close a sale, how to help a customer on the fence). How would you be a better sales associate? How do you feel about Nordstrom's culture? What would you do in an awkward situation with a customer?
Why Nordstrom?
List your top three qualities.
Name a time when you struggled to meet a goal?
Describe a time you handled a stressful situation? How would you sell me your jacket?
Describe a conflict you had with a customer or teacher and how you fixed it?
What about fashion motivates you?
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