Name a time when a customer wasn’t satisfied, how did you overcome that?
Reservations Agent Interview Questions
993 reservations agent interview questions shared by candidates
Tell me about a time you dealt with a difficult customer and how you overcame that situation
Basic question for an interview
-Name a time you went above and beyond for a customer. -Name a time you were approached by your manager about not doing a good job at work. What was the situation and what did you do to correct it? -Are you okay with working a not so desirable schedule such as overnights, weekends, holidays and mandatory overtime?
Did not get that far due to the fact they were not up front.
How would you handle a Very stressful situation
How well you could handle irate customers
Tell us about one time that you had to take a decision under pressure
Airport codes
Give me an example of a stressful situation, how did you deal with it?
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