What was your favorite experience at your last company? What have you been doing in your free time? (gap in employment history)
Reservations Agent Interview Questions
993 reservations agent interview questions shared by candidates
What are your strengths?
Justify how my past experiences make me the right fit for the role
Tell us a time that you have to explain a service to a customer that was ether confused or didn't know nothing about the product or service?
Have you ever had to upsell products in your previous roles? Can you give me an example?
Name a time a customer was unreasonable. Name a time you upselled a customer
Most difficult was doing a phone interview in Spanish since I was applying for a bilingual position. Since Spanish is my second language I wasn't familiar with many industry-related terms but figured that would be covered in training, which it was. I did fairly well with what I knew.
why did u choose jetblue?
Tell me about a time you received bad customer service
why are you the right person for this role
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