What would you do if a guest was upset that they thought the price you quoted was different to the advertised price on-line?
Reservations Agent Interview Questions
993 reservations agent interview questions shared by candidates
How to respond to customers' request?
Tell us a time you dealt with a difficult customer.
Name a time where you had a situation that was or could have been an escalation. How did you handle it?
Why you left your previous job?
Scenario questions that had to provide a written answer in 15 min
What kinda of experience can you bring to Smartours?
Experiencia previa sobre la empresa y el producto
Why are you applying for this position.
Mostly personal questions and questions about examples from my past experiences.
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